Privacy Notice

Personal Data Protection

At ZANAE, recognizing the need to protect the privacy and personal data of everyone and in light of the new General Data Protection Regulation (GDPR), we take effective technical and organizational measures to protect the personal data of our customers, partners and employees.

The active and dynamic participation of all ZANAE employees in the Personal Data Protection Program ensures regular performance checks and continuous improvement of the level of protection of personal data held by the company.

How does ZANAE collect and use my data?

In accordance with the provisions of the General Data Protection Regulation, personal data is processed by ZANAE only for a specific and clearly defined purpose and exclusively with the consent of the individual. For this reason, we provide the following information:

You directly provide us (thus giving your consent) with this data when you use our websites, products, or services, or interact with us (thus also giving your consent), for example, by creating an account or contacting us. By creating this account, you agree that we may also collect data by recording how you interact with our websites, products, or services. For instance, we may use technologies such as cookies.

The personal data we collect includes your name, gender, business name, job position, email addresses, phone numbers, login details (account and password), photos and certificate information, etc., depending on how you interact with ZANAE, such as which website you visit or which services you use.

ZANAE will process your personal data in accordance with the requirements of applicable laws and regulations, based on an appropriate legal basis, including:

• Processing your personal data to fulfill a contract when responding to a service request.

• Processing your personal data with your consent.

• Processing your personal data to fulfill our legal obligations.

What are cookies and why does ZANAE collect them?

To ensure our website functions properly, we may sometimes place a small piece of data known as a “cookie” on your computer or mobile device. A cookie is a text file stored by a web server on a computer or mobile device. The content of a cookie can only be retrieved or read by the server that created it. The text in a cookie often consists of identifiers, location names and certain numbers and characters. Cookies are unique to the browsers or mobile apps you use and allow websites to store data such as your preferences.

On our websites, we use cookies for the following purposes:

• Functional Cookies: These cookies provide you with a more personalized browsing experience. They store your preferences and settings regarding favorites.

• Performance Cookies: For monitoring performance, we use cookies to collect information about visitors’ use of our websites, aiming both to meet visitors’ needs and improve the content of our websites and to make our websites easier to navigate. For example, a specific cookie helps us count the number of unique visitors, while another tracks which pages are most popular.

• The activation of cookies is not necessary for the operation of the website, but they provide features for better browsing. You can delete or block these cookies, but doing so may cause some features of the website to not work properly.

• The information related to cookies is not used to personally identify you and we have control over the data. Cookies are not used for purposes other than those described in this text.

• You can control and/or delete cookies according to your preferences. You can delete all cookies on your computer or set most browsers to not allow cookies. However, in this case, you may need to manually adjust certain preferences.

What are my rights?

• The Right of Access

You have the right to be informed about the personal data we hold and to access this data at any time.

• The Right to Data Correction

You have the ability to request that we correct any inaccurate data.

• The Right to be Forgotten

Unless required by legal frameworks to retain the data we hold about you, you can request that we delete your data.

• The Right to Data Portability

You can request that we transfer your data to another entity.

• The Right to Object and Restrict Processing

If you disagree with the way we process your personal data, you can request the cessation or restriction of its processing.

• The Right to Withdraw Consent

You have the right to withdraw your consent to the processing of your data at any time.

To exercise your rights, click here to download the request form. If you have any questions regarding the protection of your data, you can send an email to info@zanae.gr, and we will respond as soon as possible, no later than one month.

We encourage you to review our Privacy and Personal Data Protection Policy by clicking here.

If you have concerns about the proper support of your rights by ZANAE, you can contact the Data Protection Authority through their website at https://www.dpa.gr, send an email to contact@dpa.gr, or fax to +30 210 6475628.